Do you offer a free trial?
Yes, we offer
How do I sign up?
Sign-in with your Connex account. On the next page, choose your connection and follow the on-screen instructions.
Is there a setup fee?
Yes, there is a one-time $99 activation fee that covers set-up assistance, support, and month-to-month pricing.
How do I pay?
Choose your plan from the list
Can I upgrade to the next tier?
We will contact you if you exceed your yearly transaction limit. We will increase your billing to the next plan.
How do I upgrade from the trial to the paid edition?
When you purchase, enter your license key at the bottom of the configure page. Your settings shall remain intact.
Installation & Configuration
What is a connection?
Can you help me set-up Connex for Xero?
Please call or email us and we would be happy to help! Set-up assistance is included as part of your activation fee. Please have the admin login to your website and the master admin login to Xero ready.
How do I contact technical support?
To receive the fastest response, please email us. During business hours, you may call us at (781) 330-0737.
Is phone support available?
We offer live, set-up assistance for thirty minutes as part of the activation fee. Immediate phone support can be purchased for an additional charge. Email support is complimentary but limited to questions of general functionality.