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Questions? Browse common questions about Connex for Xero

We offer a 14-day, fully functional trial where you can sync up to 500 orders. No credit card or purchase is required. For more info on starting a trial, read our getting started guide.
Visit our online store and choose one of our plans. We have plans for 6,000 orders up to an unlimited plan.
You are billed monthly, twenty-four hours after your purchase. If you need billing to start at another time, please open a support ticket
If you cancel your account you will not be charged again, but you are responsible for charges already incurred up until your cancellation. Refunds will not be issued and we don't prorate for partial months.
We have integration specific integration videos at our corporate site under platforms. If you need a live demo, please contact us directly at
We recommend signing up for a 30-day trial of Xero, then reading our Xero instructions.